Privacy Policy

1. Data We Collect

We may collect:

  • Identity data (name, address, email, phone)

  • Payment details (via secure third-party provider)

  • Delivery details

  • Technical data (IP address, cookies, browser type)

  • Marketing preferences

2. How We Use Your Data

  • To fulfil and manage your orders (legal basis: contract performance)

  • To comply with legal obligations (e.g., accounting, tax)

  • To send marketing communications (legal basis: consent)

  • To prevent fraud and improve services (legal basis: legitimate interests)

4. International Transfers

If data is transferred outside the UK, we ensure safeguards such as Standard Contractual Clauses or adequacy decisions.

5. Data Retention

  • Order and billing data: retained for X years (e.g., 7 years for tax purposes)

  • Marketing data: retained until consent is withdrawn

6. Your Rights

You can:

  • Access your data

  • Correct or erase it

  • Restrict or object to processing

  • Withdraw consent

  • Request portability
    Contact us at ecrisoubois@gmail.com to exercise your rights.
    You can also contact the Information Commissioner’s Office (ICO) if unsatisfied.

7. Security

We use appropriate technical and organizational measures to protect your data.

8. Cookies

See our Cookie Policy for more details. Consent is required for non-essential cookies under PECR.

9. Changes to This Policy

We may update this policy periodically. The date above indicates the latest version.

Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device that help websites function properly.

2. Why We Use Cookies

  • Strictly necessary: enable core site functionality

  • Performance/Analytics: measure usage (e.g., Google Analytics)

  • Functional: remember preferences

  • Advertising: deliver personalized ads

3. Cookies We Use (examples)

  • _session_id – session management – expires at session end

  • _ga / _gid – analytics – expires after 2 years / 24 hours

  • IDE – advertising – expires after 1 year

Replace these with the actual cookies used on your site.

4. Consent and Control

We request explicit consent for non-essential cookies through a banner.
You can withdraw consent at any time by clearing your browser cookies.

5. Third-Party Cookies

Some cookies are placed by third parties (e.g., Google, Meta). Check their own privacy policies for details.

6. Disabling Cookies

You can manage cookies via browser settings (Chrome, Safari, Firefox, Edge, etc.).

7. Contact

For questions, contact ecrisoubois@gmail.com