Terms and Conditions
1. Introduction
1.1 These Terms and Conditions govern the sale of products on the website uma (URL: uk.umaunderwear.com), operated by UMA LTD (“the Company”). By placing an order, you agree to these Terms.
2. Contract Formation
2.1. Product descriptions, prices, delivery costs, and payment methods are provided before checkout.
2.2. The contract becomes binding once we confirm your order by email.
3. Prices and Payment
3.1. All prices are shown in GBP and include/exclude VAT (delete as appropriate).
3.2. Payment is taken at checkout / dispatch (specify).
4. Delivery
4.1. Estimated delivery times: 7-12 days
4.2. Delivery fees: FREE.
4.3. Maximum delivery time is 30 days unless otherwise agreed.
5. Right to Cancel / Returns
5.1. You have 14 calendar days to cancel your order from the date you receive the goods, except for exempt items (see below).
5.2. To cancel, contact us at ecrisoubois@gmail.com.
5.3. Refunds are made within 14 days of receiving the returned goods.
6. Faulty or Misdescribed Goods
6.1. Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose.
6.2. If you receive a faulty item, contact ecrisoubois@gmail.com for a replacement or refund.
7. Liability
7.1. The Company is not liable for indirect losses. Direct losses are limited to the amount paid for the order, unless otherwise required by law.
8. Intellectual Property
8.1. All content on this website (text, images, logos, etc.) is owned by UMA or licensed to us. You may not reproduce it without prior written consent.
9. Personal Data
9.1. Personal data is processed according to our Privacy Policy (see “Privacy Policy” page).
10. Governing Law and Jurisdiction
10.1. These Terms are governed by the laws of the United Kingdom (choose: England and Wales / Scotland / Northern Ireland).
10.2. Any dispute will be subject to the jurisdiction of the courts of the UK.
11. Amendments
11.1. We may update these Terms from time to time. Changes will not apply to orders already placed.